Return Policy

Due to the nature of our products and hygiene reasons, we cannot accept product exchanges or returns. We only accept a return or exchange if an item has been delivered incorrectly or has a defect. Please contact us at info@caliandlou.com within 48 hours after receiving the wrong or faulty product.


Please return the item in its original condition: un-used, in the original packaging, complete with any related accessories and tags. There will be no return nor exchange if the item has been used or worn.